All of our frames are manufactured in Taiwan by an incredible group of partners that are recognized as some of the best in the industry.

All of our frames and complete bikes are assembled at our HQ just outside of Minneapolis, MN. That is unless you’re ordering a complete bike from one of our amazing Retail Partners - all of those complete bikes are shipped unassembled (unless requested), so that they can work with you on the exact build notes you have for your new Esker.

On the regular, we’ve usually got 3-4 folks in the warehouse and 2-3 folks on computers and phones. Each year we’ve been able to build and ship a few more bikes than the year prior, but we’re never going to get to the place where we magically double our production runs…heck, we don’t want to…that sounds down right stressful and unsustainable. You’ll also be happy to know that we’ve got 3 dogs, 2 cats, and a good number of little humans to keep us all happy and busy outside of the workday.

You betcha! If that's your preferred way to order your frame or complete bike, we’re happy to ship directly to you.  

Oh fer sure there, bud. In fact, this is kinda our favorite. Our Retail Partners are RAD and so wonderful to work with. Their job is to make your buying experience a bit more hands-on and unique in a way that our little team at Esker doesn’t always have the capacity for.

Give them a call, shoot them an email, slide into their DMs...let them know what you're shopping for and they'll help you out!

Possibly! Check out our Retail Partners map and look for the stocking dealers (Blue Pins). Shoot them an email, or give them a phone call and see what they have in stock, or if they have anything on order that they’re waiting for.

You can also check out our roving demo program to see if any of the bikes you’re interested in seeing and trying out will be near you soon.

This is probably the most asked question we get, and unfortunately there isn’t a quick and easy answer. The truth is…the cats out of the bag and more and more folks are discovering Esker Cycles. We used to advertise a couple weeks based on our in-stock inventory…then it was 4-6 weeks…and now it can be closer to 8 weeks at times.  

The absolute BEST way to check the shipping ETAs is to add the product that you’re interested in to your shopping cart and start clicking through the checkout process. Based on the number of orders that we have in our system, the checkout page will give you a ‘Shipping ETA’ in the ‘Shipping Methods’ section. And remember, the ‘E’ in ‘ETA’ stands for ‘Estimated’ - we’re doing our best to make estimates on when frames and complete bikes will leave the warehouse, but things happen and those dates can change and shift due to LOTS of factors outside of anyone's control.

Sometimes! It's best to go off of the ‘Shipping ETA’ dates that are provided on the checkout page, but every blue moon we’re able to dedicate a couple days in the warehouse to frame orders to help get those out to riders sooner. No promises. No guarantees. But we certainly do our best if we’re able to.

MAYBE! There are a couple options to look into:

• Option 1: Time Machine. If you get this figured out…please let us know. There are just some quick changes and adjustments to the space-time continuum we’d like to make…nothing major *pinky-promise*

• Option 2: Jump over to the map of our Retail Partners and start sending emails and making phone calls. The shops with the blue pins are our ‘Stocking Dealer’ partners and often have inventory of our bikes. If they’ve got what you’re looking for, they’ll work with you to get that frame or complete bike boxed up and shipped out to you.  

• Option 3: ORDER THROUGH A RETAIL PARTNER. Our retail partners take on the responsibility of assembling your bike for you, and therefore help reduce some pretty lengthy time that would otherwise be spent by our crew in the warehouse getting your order ready. Orders placed through our Retail Partners can often ship in slightly shorter lead-times than what our ‘Shipping ETA’ dates may read.

You do not. We fully assemble your bike, test-ride it, teach it the Leave No Trace Principles and how to cook with a dutch oven, pack it up, and ship it to you. When you receive it, you’ll need to install the front wheel, attach the handlebars, add the provided tire sealant, and make any final fit adjustments you may need.

No. If you have very specific build needs and instructions, please order your Esker through one of our amazing Retail Partners so they can assist you with your specific needs!

That's a wonderful question. We’re not sure yet. If we could wave a magical wand and be able to ship our frames and complete bikes nearly instantaneously while maintaining the quality and sustainability of our business in a responsible way, we most certainly would. But speed isn’t our goal. Much like many of you who are taking our bikes on big adventures, we’re not focused on getting to the destination as quickly as we can. We’re focused on the process, the quality of the journey, and the people we get to meet along the way.

We hope those values resonate with you, and we’re excited to meet you along the way.

And while we may not have that magic wand, we have a growing list of Retail Partners that are working in part to grow the available Esker inventory they have on hand. Reach out to them to find out if they have the frame or complete bike you're looking for!